Business Hours
We are open for business from Monday through Friday from 8:00am to 8:00pm Eastern Time. Our sales team will also be available to help you make the right buying decisions. You can call us on 4692696116 or email us on sales@thebrandsdepot.com.
Data Privacy
The below information is required from a customer to register:
Customer Details
Name, address, phone no and email Id: The customer will be required to provide the below in order to complete a purchase.
Shipping Details
Customer Name / Company Name, Shipping Address, Phone No and Email ID
Payment Details
Name as it appears on Card, Card Number, Card Type, and Expiration Date of Card
This information collected by TheBrandsDepot is used only for the processing of customers order/s. All of the information that is collected is vital to successfully processing each order.
- The shipping address is needed to ship every order to the right address.
- The e-mail address provided is used to send order confirmations and tracking information about the package in transit.
- Billing address is needed to verify the identity of the cardholder against the information available with the merchant processing the card.
- The phone number is necessary so that we can call you if there's a problem with your order.
- BrandsDepot does not sell or share customer information with any other third party organization and information collected from a customer will only be used internally.
Payment Types
BrandsDepot accepts the following forms of payment via our shopping cart.
Credit /Debit Card or Charge Cards of the Following Banks
- American Express
- Discover
- MasterCard
- Visa.
Backorders (when product is out of stock)
In case the product you selected is on backorder (which is highly unlikely), you will receive a notification (call or / and email) and will be given the choice to:
- remain on backorder until the product comes back into stock
- substitute the backordered item for another item of the same or lesser value (balance if any will be refunded)
- cancel the order.
Address Verification
All orders that are processed go through an address verification system in order to protect our customers and TheBrandsDepot against fraud. Therefore, we reserve the right to cancel any orders that are suspected of being under fraudulent activity.
Pricing
Except where noted otherwise, the list price or regular price displayed for products on our site represents the full retail price listed on the product itself. This price is suggested by the manufacturer or supplier or estimated in accordance with standard industry practice or is the estimated retail value for a comparably featured item offered elsewhere.
The list price or regular price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by is higher than our stated price, we will at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
If an item you ordered is not available in a time frame that you require, we may recommend a substitution and will provide you the ability to approve the substitution prior to shipping.
Newsletter / Email Subscriptions:
Upon placing an order through this website, you will automatically be enrolled in the BrandsDepot email promotion list based on the billing email address information you have provided; unless you opt-out of receiving such communications.
You can withdraw your consent at any time through an email unsubscribe link or by opting-out from our email promotion list. This simple opt-out process allows you to unsubscribe if you decide not to receive any further promotional emails from www.thebrandsdepot.com. In order to make our email offers more relevant and useful to you, our servers may receive a confirmation when you open an email message from www.thebrandsdepot.com. In addition, if you have any questions about receiving communications from us, you may email us at support@thebrandsdepot.com